Terms & Conditions

1. Introduction

Welcome to Freezon Store. By using our website and services, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

2. Orders & Payments

• All prices are listed in GBP (£) and include applicable taxes.
• Orders are confirmed only after payment is processed successfully.
• We accept major debit/credit cards and secure online payment methods.

3. Shipping & Delivery

• Same-day delivery is available in Southend-on-Sea and surrounding areas until 10 PM.
• Next-day delivery applies to orders placed before 2 PM across the UK.
• Delivery timelines may vary due to unforeseen circumstances.

4. Returns & Refunds

• Products can be returned within 14 days if they are unused and in original packaging.
• Refunds are processed within 5 working days after inspection.
• Customers are responsible for return shipping unless the item is faulty.

5. Product Warranty & Liability

• We ensure all products meet quality standards, but warranties vary by item.
• Freezon Store is not liable for damage caused by improper use.

6. Privacy & Data Protection

• Personal data is securely stored and never shared with third parties without consent.
• For details, review our Privacy Policy here.

7. Changes to Terms

• Freezon Store reserves the right to update these terms at any time.
• Continued use of our website indicates acceptance of revised terms.

8. Contact Us

For inquiries regarding these Terms & Conditions, contact us:
📧 Email: info@freezon.co.uk
📞 Phone: (+44) 752-784-4966